AI VOICE
CALLING AGENT
1,000+ CALLS/DAY
A fully autonomous bilingual voice system that handles inbound and outbound calls, qualifies leads, books appointments, and logs everything to CRM without a single human agent involved.
01 Problem
Too Many Calls.
Not Enough Agents.
The business was receiving hundreds of inbound leads daily while simultaneously needing to run outbound campaigns. Hiring 3–5 call agents was expensive, inconsistent, and didn't scale. Missed calls meant missed revenue.
300–500 inbound calls/day going unanswered
Manual CRM entry causing data loss and delays
No outbound capacity without hiring agents
Language barrier Hindi-speaking leads dropped off English agents
Follow-up too slow leads going cold within hours
02 How It Works
End-to-End Automation
Inbound Call Received
A customer or lead calls the number. Twilio routes it into the Make.com automation pipeline instantly.
AI Voice Greets & Qualifies
ElevenLabs voice model greets the caller in their language (Hindi or English), collects intent, and runs qualification logic.
CRM Data Capture
All lead data name, intent, product interest, callback preference is logged directly into Zoho CRM without human input.
Follow-Up Triggered
Make.com triggers automated follow-up: email confirmation, WhatsApp message, or appointment booking depending on lead score.
Outbound Calling
For cold outreach, the system dials leads automatically, delivers a personalised pitch, and handles basic Q&A before routing hot leads to a human.
03 Tech Stack
Automation orchestration trigger, route, branch, loop
AI voice synthesis natural, low-latency bilingual speech
Phone infrastructure inbound/outbound call routing
Lead capture, disposition, pipeline tracking
Call management dashboard and agent handoff
Dynamic script generation and intent classification
Want This For Your Business?
I can build a custom AI voice system for your inbound leads, outbound campaigns, or customer support in Hindi, English, or Arabic.